Cancelation

All cancellations should be made in writing. We can carry forward seminar/workshop fees to another seminar/workshop subject if you require. Alternatively we can refund:

• 100% of the fee if the cancellation is notified four weeks or more before the start date
• 50% of the fee if the cancellation is between 2-4 weeks before the start date
• No refund if notice of cancellation is given less than two weeks prior to the start date
• If a participant fails to attend the seminar/workshop without prior notification (no-show), the full fee is still due and payable with no refund
• If a participant has been refused a visa or entry, we will refund the seminar/workshop fee in full.

Substitution

If you are unable to attend a booked seminar/workshop, we will accept a substitute at any time without penalty.

Transfer

As mentioned earlier, a paid enrollment may be transferred to another KINGSTON Training, Conferences & Business Matchmaking seminar/workshop, if we have received written notice from you before the seminar/workshop commences. There are no transfer fees, however differences in seminar/workshop fees will be due and payable..

Travel Arrangement

• Please do keep our registration and cancellation policies in mind when making your travel arrangements, as we cannot accept liability for any costs incurred from cancellation, change of travel arrangements, hotel reservations, or losses you incur due to changes in venue, date, content, trainer or postponement of any seminar/workshop.
• Responsibility for visas and other travel documents lies with the participants. We will not provide refunds if visas are not obtained in due time..

Changes to the advertised Seminar/Workshop

• We reserve the right to cancel or postpone a seminar/workshop at any time. If so, we will make the decision around two weeks prior to the starting date and inform you in writing.
• We will fully refund payments already received, or on request – transfer them as a deposit to another KINGSTON Training, Conferences & Business Matchmaking seminar/workshop. Differences in seminar/workshop fees will be due and payable.
• We reserve the right to alter the content, location of the seminar/workshop, or the identity of the speaker(s) for unforeseen reasons.
• We are not liable for any delay or non-performance due to governmental regulations, strikes, hostile actions, weather, illness, acts of God, or any other causes (otherwise known as ‘Force Majeure’) which are beyond KINGSTON Training, Conferences & Business Matchmaking’s reasonable control.

Should you need further information, please Contact Us